13th Nov 19 Complaints Handling London
Complaints Handling
Chairman
Naresh Ramjee
Equiniti Charter

Guest Contributor
Tony Bennett
MIND

Allianz Offices, 60 Gracechurch Street, London EC3V 0HR (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

Featured Topic:

‘Vulnerability and MIND’
- a discussion led by Tony Bennett, MIND

Other Topics:

• Other vulnerability points
-- self-identification
-- others
• FOS interaction
• Digital landscape
• Outlook for 2020
• Other points


 

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